Privacy Policy

1. Scope

This Privacy Policy describes how Valtrexis handles information collected through valtrexis.net. It applies to visitors and people who contact us through the website. Separate agreements or notices may apply to specific services, projects, or business relationships.

For questions about this policy or the handling of your information, contact contact@valtrexis.net.

2. Information We Receive

Information you provide. When you submit an inquiry, we receive your name, company, business email address, optional phone number, selected subject, message, and confirmation that you agree to processing for the purpose of responding. We also receive information you send directly by email.

Please provide only information relevant to your inquiry. Do not submit passwords, access credentials, sensitive personal information, or confidential materials through the website form.

Technical information. The hosting environment may record information such as IP address, requested page, request time, browser information, response status, and referring page in server or security logs. The inquiry endpoint uses a hashed network identifier and short-lived request timestamps to limit automated abuse.

3. How We Use Information

We use information for the following purposes:

• Understanding, responding to, and following up on your inquiry.
• Communicating about a potential business relationship at your request.
• Operating, maintaining, troubleshooting, and protecting the website.
• Preventing spam, misuse, and unauthorized submissions.
• Meeting applicable legal obligations and addressing legitimate disputes.

We do not use the inquiry form to enroll you in a marketing mailing list. Where a legal basis is required, the applicable basis depends on the purpose and circumstances, including your consent, steps requested before an agreement, legitimate operational and security interests, or legal obligations.

4. Cookies and Similar Technologies

This website does not include advertising trackers or analytics cookies. The contact page uses an essential session cookie to bind a security token to your browser and protect the form against unauthorized submissions.

Fonts, scripts, and visual assets are hosted on this website. No third-party font or analytics service is required to browse it. See our Cookie Policy for details and browser controls.

5. Service Providers and Disclosure

Website hosting and email delivery providers may process information as needed to operate the site and deliver or store correspondence. Access should be limited to the purposes for which those services are used.

We do not sell inquiry information. Information may be disclosed where required by applicable law, to protect legitimate rights or security, or with your authorization.

Provider infrastructure may process information outside the country where you are located. Where applicable law requires safeguards for a transfer, those requirements must be considered for the relevant provider and activity. You may contact us to ask about processing relevant to your inquiry.

External websites operate under their own privacy policies. This policy does not govern their practices.

6. Security and Retention

We use safeguards intended to protect information, including encrypted website connections, server-side form validation, session-bound request verification, and measures to limit automated submissions. No method of transmission or storage can guarantee absolute security.

Inquiry messages are transmitted to the configured business mailbox. The website does not maintain an inquiry database. Correspondence may remain in business email systems as needed to respond, manage a related business discussion, meet applicable obligations, or address disputes.

Retention depends on the purpose and applicable requirements. Information should not be kept longer than reasonably necessary. Session cookies normally expire when the browser session ends. Form security tokens expire after one hour; abuse-prevention request records are limited to a 15-minute activity window and removed as part of subsequent processing. Hosting log retention is determined by the hosting configuration.

7. Your Rights and Choices

Depending on the laws that apply, you may be able to request access to, correction of, or deletion of your personal information; object to or restrict certain processing; or request a portable copy. Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing.

Send requests to contact@valtrexis.net. We may ask for information reasonably necessary to verify your identity and understand your request. Applicable exceptions, retention obligations, or the rights of others may limit what can be provided or deleted.

You may also have the right to raise a concern with a relevant privacy or data protection authority.

The website is directed to business audiences and is not intended to collect personal information from children. Contact us if you believe a child has provided personal information through the site.

8. Updates and Contact

We may update this policy to reflect changes in the website, processing practices, or applicable requirements. The date above identifies the latest revision. Material changes will be communicated where required.

Privacy questions and requests: contact@valtrexis.net.